Sigma I.T. | Support Services

Introduction

Over the years Sigma IT has built up a very good understanding of our customers, within both the public and private sectors.
Through this understanding we have adapted our services to offer the best support packages on very flexible terms.
Our ICT support services are delivered by qualified, experienced engineers, who have been trained to current industry standards.
With support from Sigma IT you can be sure that your ICT equipment and software is in safe hands.
Enquire about our Terms and Tariffs.

Key Benefits of our Support Services

Free up valuable staff time for operational activities
Flexible support contracts. Sigma closely monitors your hourly usage and will adjust your tariff if required, to ensure you only pay for what you need
Unused hours Roll Over
Free access to our technical help line
Free Email support
Free Consultations

What we can do?

When you have a technical issue you can contact our technical support helpline.The engineer on the phone will try and resolve any issues over the phone and give advice to try and resolve the issue, if the issue is not resolved remotly, then engineer site visit will be arranged to resolve the issue.
You may book a technician as regular or infrequent as you like and use the service for other other non-emergency work such as :-

Setting up a new laptop or PC
System administration work
Setting up new users on your domain
Server maintenance
Health checks and general maintenance
Software/hardware Licence Auditing
Installing new software applications

Terms and conditions apply.

We know how diverse customers' systems can be, so we can tailor a support solution that is exactly right for you. Whether its remote or onsite support we can provide a solution that will give you peace of mind. Call today to arrange a FREE support consultation. Terms and Tariffs